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Privacy Policy

GENERAL INFORMATION
This privacy policy apply to the website of dadabhaitravel.ae and operated by Dadabhai Travel. 

The controller is:
Dadabhai Travel LLC
SL5, Ground floor
Gulf Towers, Oud Metha Road
Dubai, UAE.
Tel.: +971 4 3885566
Fax: +971 4 3885576
E-Mail:  info@dadabhaitravel.ae
VAT ID No. 100282755600003
Executive Director: Nitin Menon 
Dadabhai Travel, the data protection contact, data-protection@dadabhaitravel.ae


INEFFECTUAL FROM 2018
Dadabhai Travel ensures that the data collected of your personal information is kept secured. The personal data you provide us is classified as private and confidential according to the privacy legislation. Dadabhai Travel’s privacy policy encompasses of the information regarding how your data is collected and used.
No information is gathered without your authorization.
Except for as outlined in the policy, all your data is kept secured from any other entity.
You will have all access to view, update, edit or remove your data at any point of time.
The data you provide will only be used to benefit you with our products and services suiting your needs and requirements.


HOW DO YOU PROCESS PERSONAL DATA?
We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send it out. We will automatically send you status messages from Dadabhai Travel. 


WHAT CATEGORIES OF DATA DO WE COLLECT?
Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you enquired any tour or package with us, your contact information will be stored. If you order products from us, your name, email address and mobile number will also be stored.
In particular, we save the following data from you.


BOOKING A PRODUCT OR SERVICE DATA
When you make an order with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, telephone number and your email address to process your order. If you pay using a credit card, we do not collect and store any payment information such as credit card numbers or verification codes. You disclose this information only to the respective payment service provider. We delete all your order/enquiry data either: within 24 months, as soon as you delete your user account with us, or once the order received. You can delete your data with us by sending an email to data-protection@dadabhaitravel.ae with your deletion request. 6 (1) lit. f GDPR.


EMAIL ADDRESSES
If you subscribe to our newsletter or request that you receive automated messages from Dadabhai Travel, we also store your email address. We delete your email address once you delete your user account or if you unsubscribe from our newsletter. The legal basis for this data processing is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.


CONTACT OUR CUSTOMER SERVICES 
When you contact our customer services for any of your query regarding a previously existing booking, making a new one or regarding any of our products and services we may ask you some information in order to better assist you. This information may require you to provide us your name, email address, mailing address of billing details in case of a pre-existing booking.


COOKIES AND THE RIGHT TO OBJECT TO DIRECT ADVERTISING
"Cookies" are small files that are stored on a user's computer. Cookies can store different kinds of data. Cookies are primarily used to store information about users. They are stored on the users' devices during and/or after users visit a website or online store. "Temporary cookies", "session cookies", or "transient cookies" are cookies that are deleted after users leave an online store and close their browsers. "Third-party cookies" are cookies that are offered by the original providers (who operate the online store or website) to other parties. If you would like to "opt out" of the use of cookies for online marketing and tracking purposes, you may be interested these two sites to help you: 
1) the US site http://www.aboutads.info/choices/ 
2) the EU site http://www.youronlinechoices.com/.
Furthermore, you can deactivate cookies from being stored on your computer or device by changing your browser settings. However, if you do this, it will likely lead to problems when you try to use Dadabhai Travel websites, interfaces, and features on the interfaces


GOOGLE UNIVERSAL ANALYTICS
On the basis of our legitimate interests (i.e. interests in analysis, optimization and commercial operation of our online offers within the meaning of Art. 6 (1) lit. f GDPR), we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offers by the you, the user, is usually sent to a Google server in the USA and stored there. Google is certified under the Privacy Shield agreement and thus provides a safeguard in adherence to European data privacy laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Google will use this information on our behalf to assess how you use our online offers, to put together reports about activities within these online offers, and to provide other services to us in connection with the usage of these online offers and the Internet use of related services. Pseudonymized usage profiles of you can be created from the processed data. We use Google Analytics in the „Universal-Analytics“ version. "Universal Analytics" is a process of Google Analytics in which your user analysis is performed on the basis of your pseudonymized user ID, used to create a pseudonymized user profile of you with information on the use of various devices ("Cross-Device Tracking"). We use Google Analytics only with activated IP anonymization. This means that your IP address is shortened by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Your full IP address is sent by Google to the USA and shortened there only in exceptions. The IP address sent by the your browser is not combined by Google with your other data. You can prevent the storage of cookies by making the corresponding settings in your browser; you can also refuse the collection of data generated by the cookie and related to your use of our online offers by Google and the processing of your personal data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. Further information about data use by Google, settings, and objection options is available in Google's data privacy policy (https://policies.google.com/technologies/ads) and Google‘s ad settings (https://adssettings.google.com/authenticated). Your personal data are deleted or anonymized after 12 months. The legal basis for this data processing is Art. 6 (1) lit. f GDPR.


YOUR RIGHTS AS A "DATA SUBJECT"
You have the right to information about your personal data that we process. If you do not make requests for information in writing, please bear in mind that we might ask you to provide proof that you who you claim to be. Furthermore, you have a right to rectification or deletion or restriction of processing, as it is applicable to you under the law. Furthermore, in accordance with legal requirements, you have the right to object to us processing your data. You also have the right of data portability.


VOLUNTARY NATURE OF DATA PROVISION
There is no statutory obligation for you to provide your data to Dadabhai Travel. However, you cannot use some of our services if you do not provide your data to us. Your decision to provide us with your personal data is completely voluntary.


INFORMATION SECURITY
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The data provided for processing payment through payment gateway is encoded and transmitted using SSL (Secure Socket Layer) protocol, a system widely used to encrypt data automatically before transmitting it to us.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Dadabhai Travel takes it Guests’ & Customers’ privacy concerns seriously and will not share their personal information without their consent. All personally identifiable information will NOT be sold, shared, rented or leased to any third parties.
In order to obey a court order or safeguard the Dadabhai Travel rights, we may have to disclose Travel it Guests’ & Customers’ private details.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. 
We restrict access to personal information to our employees, partners and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


VIEWING AND EDITING YOUR INFORMATION
For any changes or corrections to be made in your information we possess you can either email us at bookings@dadabhaitravel.ae or you can visit our homepage. 
At any point of time if you wish to cancel your registration with us, just notify us by sending an email at bookings@dadabhaitravel.ae If you would like us to remove all your records and information for any reason, just inform us and we will do so. However please note to use any of our products and services you would be required to then re-register with us.
Also if there is any legal binding we might not be able to remove your record.

COOKIE POLICY
This website uses cookies to improve our site’s user-friendliness and to measure where our visitors come from. By continuing to use our website, you agree to our use of cookies. You can find more information about our privacy policies


THIRD PARTY ADS AND LINKS
We have agreements with third parties and we publish third party advertisements on our website which are of related industry or which we think might be of interest to you. These business partners share your session data but none of your personal information is shared with them. Session data is shared to keep track of which ads you have visited and seems interested in. so any information you provide us while registering with us will be at no point shared with our third party partners.
However when you click and visit a third party website their privacy policy may be different from ours and we will not be liable for any such visit to a third party website. We advise you to thoroughly review the third party privacy policy when you visit any such website.

PROMOTIONS AND SPECIAL OFFERS 
Our special offers and hot deals are sent to you via email only if you subscribe us to do so. We send these offers frequently to provide you the best services. We aim to provide our members with the best possible discounted rates and extraordinary services.
If for any reason at any time you do not want us to send these promotional emails you can always unsubscribe yourself by clicking on a link at the bottom of each such emails.

SCREENING OF INFORMATION 
Dadabhai Travel is authorized to alter or censor any information received through its website from user which it feels while screening is inappropriate. For maintaining the quality and standards this information might be copied for monitoring and altering.

PRIVACY POLICY AMENDMENT 
Dadabhai Travel is authorized to make necessary changes in the privacy policy from time to time. Your continued registration with us and using our products and services published on the website will imply that you agree with any changes made in the privacy policy.
If however for any reason you do not agree with any of the changes made you may ask us to un-register you and remove all your records and personal information we have.


CONTACT US 
If you have any queries regarding the privacy policy or any other issue you may contact us at bookings@dadabhaitravel.ae. All emails or queries received on this email address will be replied within 3 working days. If you have any queries regarding a specific booking please email or call our customer service center.